University Foot and Ankle Institute
5.0
Everything was good..
Selvin E.
University Foot and Ankle Institute
4.0
Overall, very good
Stephen S.
University Foot and Ankle Institute
5.0
Good experience
Sabrina B.
University Foot and Ankle Institute
5.0
Doctor was very helpful
Matthew M.
University Foot and Ankle Institute
5.0
No thanks
Katharina L.
University Foot and Ankle Institute
5.0
Had good experience
William A.
University Foot and Ankle Institute
5.0
I had a great time.
Seth G.
University Foot and Ankle Institute
3.5
I think more time with doctor was needed. I do not need multiple examinations by 4 different people. He suggested a CBD ointment, which I had, just needed to search for the tube. I found it last week, and it was definitely a difference maker.
Interesting California advice!
Neil A.
University Foot and Ankle Institute
5.0
Sometimes Dr B is too rushed. I have to think fast to ask questions! But he’s skilled for sure.
Rosemary R.
University Foot and Ankle Institute
3.5
Orthotics we’re a complete waste of money. They hurt my feet more than flip flops. I’m glad Dr. Baravarian could properly diagnose my plantar plate tear. Especially after seeing 3 other podiatrists who said it was a neuroma. Thank you
Mark A.
University Foot and Ankle Institute
5.0
Great dr.
Joav R.
University Foot and Ankle Institute
5.0
Excellent doctors and tech support persons. However the only suggestion would have been for receptionist to let me know as a new patient to come an hour before appointment to fill out online mandatory health questions .
Pamela F.
University Foot and Ankle Institute
5.0
Doctor seemed to rush through examination
Annette H.
University Foot and Ankle Institute
5.0
My experience was not to bad. Got checked in quickly. The staff kept checking in on me.
Jorge N.
University Foot and Ankle Institute
5.0
The billing department needs improvement
Rhonda R.
University Foot and Ankle Institute
3.5
I felt like I was rushed through the process of being seen
Kelley V.
University Foot and Ankle Institute
4.5
I have nothing more to add
Lois S.
University Foot and Ankle Institute
5.0
The receptionist was not friendly my first visit while paying my sessions and asking questions as I am new. Everything and everyone else was exceptional!
Melanie B.
University Foot and Ankle Institute
3.5
The doctor took no time to get to know me or my complaints. My orthotics are not particularly comfortable, and I actually would not recommend the practice to anyone. Disappointing but my HMO's only referral.
Patricia T.
University Foot and Ankle Institute
5.0
So far so good :)
David S.
University Foot and Ankle Institute
5.0
Billing System and timing of insurance claims was not a clearly understood process. We would receive notice of payment from the insurer well before showing reimbursements from UFAI. We understand the complexity and human resource constraints but as a couple sharing the same health care plan and HSA account, our deductibles would have been met faster if billing and submissions to insurance carriers was faster and more timely.
Flynn F.
University Foot and Ankle Institute
5.0
Thank you, the care was excellent
Arnold P.
University Foot and Ankle Institute
5.0
I'm satisfied. Thank you!
Eunjoo C.
University Foot and Ankle Institute
5.0
Thank you
Stanford K.
University Foot and Ankle Institute
3.5
The only thing that really bothered me was the lady who was working the front desk . Being that it was my first time at the office , she was rude and didn’t communicate very well .
When I would ask her a few questions she had a sarcastic answers .
Not only with me but with everyone else that was there that day .
Maybe she was having a rough day , I’m not sure but the rest of the staff was very pleasant .
Alexandra M.
University Foot and Ankle Institute
3.5
Person at desk was too busy and so was not very pleasant
Bonnie S.
University Foot and Ankle Institute
5.0
Nope
Aleksey K.
University Foot and Ankle Institute
3.5
More communication from the doctor is desired.
Julia B.
University Foot and Ankle Institute
3.5
Love the doctor. Nurses are nice. Front office staff was extremely rude to me on my first visit.
Greta G.
University Foot and Ankle Institute
4.0
I have a difficult problem and don’t know if it can be fixed.
Louise T.
University Foot and Ankle Institute
5.0
All good
Ronald K.
University Foot and Ankle Institute
4.5
I didn’t receive this survey, when I saw Dr.Bob, it was my first time seeing someone, after Dr.Redkar left. I would not return if he was the only other podiatrist there. He basically threw a tantrum at the staff, a loud one, for myself and other patients to hear. It was appalling behavior, and incredibly unprofessional. Fortunately, I was able to see Dr. Brisken, and was happy with his care. And did return.
Alana C.
University Foot and Ankle Institute
4.5
From office staff was not reliable in communicating me needs.
Lee S.
University Foot and Ankle Institute
5.0
I had to call multiple times to the office and my insurance for the preauthorization. The receptionist told me that the medical assistant was going to call me back to answer my questions. She / He did not call back. No one from the office called me back to schedule an appointment after the preauthorization was approved. The admin staff is doing a disservice to the Doctor’ s good work.
Thoshnee G.
University Foot and Ankle Institute
4.5
Very easy
Gary F.
University Foot and Ankle Institute
5.0
Great
Melissa Z.
University Foot and Ankle Institute
5.0
Very satisfied
Ardra C.
University Foot and Ankle Institute
4.5
all good so far
Vincent B.
University Foot and Ankle Institute
5.0
Awsome
Angela H.
University Foot and Ankle Institute
5.0
All good!
Melissa L.