Northridge / Granada Hills Patient Reviews

My dr was very good and caused me little discomfort during procedures. But I think his assistants needed more training to help him. They should be able to anticipate what he needs. They would hand him something and then leave or stand in the doorway and he kept having to call them back in .
Was impressed to see PT right in the office area.

My first visit with the doctor was disappointing for me. He spent more time typing then listening to me. Staff is friendly but hard to get a hold of on the phone. I was very pleased with the staff on my surgery day. Except when my sister called to pick me up after surgery no one would answer the phone. She had to call 3 times to get someone on the phone.

The office is fine. Your billing is very slow and they still have not resolved a credit with me since 2019. I love the doctor and have been a patient of his for years. However, no one ever gets back to you or solves your problems as far as billing. Also, if you come in for an orthotic adjustment and that is it, you still have to pay for an office visit. I do not think that is right, because the doctor is the one who makes the orthotic. If you would like to discuss this further, please call or write to me and I will submit all my records and you can compare them to yours.