Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,285 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very friendly office staff. And the doctor has always been very kind.
    Susan B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good service, professional & very nice Dr. Jafary.
    Maria R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Overall my experience all been very positive. Dr. Franson and his staff are exceptionally professional, while being friendly and approachable. I feel supported by their care.
    Tara P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a great experience. Everything was in order, Dr visit was on time. The staff were very helpful and knowledgeable. The Dr was caring and professional. Probably one of my nicest experiences .
    Megan M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is friendly and helpful so is the podiatrist Dr Jafaray who a very skilled, professional who is respectful, listens, and answers my questions.
    Martha R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Khalil B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional
    John L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very Well.
    Ahad B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary is very professional and kind. The doctor explains everything as so we understand all procedures.
    Christophe C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Uhhh, why are you on the second floor? Seems like a bad place to have a foot doctor.
    Adjek E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent health care. I was so comfortable with them to share my problems and the did good care of me.
    Christina C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent!
    Jeffrey L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My recent appt on Thurs., Sept. 19 was a miscommunication somehow. I was down for a recheck and I thought I was having my new orthotics fitted. I am not sure how that happened but I will need to come back again. The whole staff is great and I know that mistakes happen. I am happy to recommend Dr. Frandson and the office.
    Ellen D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great - No issues at all.
    Dr. Franson is well known and thought of.
    I plan to continue with Dr. Franson for future needs.
    Randall P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great doctor and a great staff. He is very caring, professional, and kind.
    Marla N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    excellent care
    Vicente A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Charlotte S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    James N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very Good experience. Dr Franzen
    Only thing I could criticize is one of the front desk ladies (middle aged, dark hair), was a little “salty.”
    Other than that, the techs were very nice and the experience was very good. I brought in Bundt cakes to show my appreciation and as an owner of Sierra Canyon Physical Therapy, I will definitely refer patients to you guys.
    Thank you, Marc Levine.
    Marc L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff, and doctor
    Michael F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wish your appointment making process was easier. I miss interacting with your staff for an appointment.
    Lorraine S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Barbara M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well done !!!
    Emy L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very quick and kind. Our son healed up in no time. Dr Franson is amazing!
    Blake B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always have a great experience. Staff is kind and thoughtful as well as the Drs. Awesome
    Sarah S.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr Franson located in Valencia is very professional. He takes the time to listen to the patients and confirms his diagnosis and offers the best treatment that’s the least invasive. I highly recommend the Univ Foot & Ankle Institute.
    Cheryl S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything went well. Dr. Franson is an amazing doctor.
    Constance M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a pleasant experience with Dr. Franson and his staff…
    Estella C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thorough medical history questions and prompt follow up to blood work tests
    Melissa H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Still working with Dr Franson to resolve the issue.
    Cheryl S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always receive friendly,
    polite, and excellent quality of service.
    Donna N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Best service and attention to patients from the doctor to the nurses,
    Helgar P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is always prompt, courteous and treats my problem accurately.
    Stephen G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I Had an amazing experience. The staff are very kind. The doctor was amazing. Barely had to wait, was in out barely anytime The doctor listened to all my concerns, even had some remedies to some of the concerns.
    Danielle W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a positive experience.
    Bernadette S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is always outstanding. I feel fortunate to have such a caring and skilled physician. His staff is excellent.
    Mark A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have a monthly appointment and your entire staff is always so friendly.
    I feel I am cared about!
    Thank you
    Suzanne M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff as well as the staff at Provident did an AMAZING job prior, during and after my surgery. I have had surgeries in the last 2-1/2 years at UCLA. (Valencia) and a hospital in Beverly Hills, (name escapes me currently, my apologies) and HANDS DOWN, Provident Surgical Center and Dr. Franson and staff are far superior in EVERY facet.
    Robert G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Informed and hopeful
    Mary L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The front office and staff was courteous, and very professional.
    Dr. Jafari was very professional and took the time to explain to me the procedure. Dr Jafari was very patient with me for aftercare and took care of me. Thank you to everyone at university, foot and ankle Institute
    Tracy G.
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