Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a positive experience.
    Arabella H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The experience was very professional and the staff was great. Dr. Franson was very thorough and felt he took the time to explain things.
    Monique B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always, every aspect of my experience was wonderful.
    Carol S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience with them was extremely courteous and professional. I would love to be a patient of them as long as I need foot and ankle care.
    Joseph J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was amazing!!
    Samantha G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and staff are the best.
    Brenda W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very easy process. They made me feel comfortable
    Jeffrey W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the best and so is his staff. The people in the front office are very pleasant and the people in the back that assist the doctor are very professional, on time, and helpful.
    Marla N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would highly recommend Dr. Franson
    Ron W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always great, fast and everyone is super kind!
    Austin M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a great experience with Dr. Franson and his staff.
    Laura C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is very personable and extremely knowledgeable!!
    Cameron B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always feel very confident regarding any diagnosis and treatment. Dr. Franson always listens to my concerns and spends time to explain all the available and credible options and their ramifications to me and then we make a decision together regarding my treatment plan. Dr. Franson's staff is always very friendly and attentive to my needs; taking the extra time I require, due to immobility issues. They never let me feel that I am imposing or that it is a chore to help me more than the other patients.
    Joi D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Jen is always so friendly! Dr Franson is one of the kindest doctors I have ever seen. The entire staff is amazing !
    Michelle R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the doctors there. They are very good at what they do.
    Olivia R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    ALWAYS Excellent. Sorry I didn't respond sooner. I thought I did
    Jon Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent care by the doctor. Staff is very good.
    Stephanie S.
  • Google
    University Foot and Ankle Institute
    5.0
    It was a positive experience.
    Kim H.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the best and so is his staff. The people in the front office are very pleasant and the people in the back that assist the doctor are very professional, on time, and helpful.
    Marla N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great, on time, received the insight and next steps I needed.
    Lauren S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Fransen is the best !
    Ann K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are the best! They do an amazing job with kids and adults alike. Dr. Franson’s knowledge and experience lend to his ability to diagnosis and treat just about every foot and ankle issue that exists. We are so fortunate to have him in SCV.
    Thomas H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Perfect, office staff is very nice and I was in and out in reasonable time.
    Colleen G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied with my treatment.
    Holly H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor was very informative and explained my condition very well he also gave me options on what to do next.
    Ruth A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff was very knowledgeable and very friendly.
    Fanny L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is extremely thorough with his patients. I can’t say enough good things about Dr Franson and her office staff. I’ve had several procedures with Dr. Franson and have been treated with so much kindness and expertise. I’m so grateful for Dr. Franson. His staff are extremely friendly and knowledgeable and his office is very clean and the location is perfect.
    Theresa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always, excellent!
    George C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always trust Dr. Franson and his staff to take great care of me and my family!
    Cynthia F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I've always had a great experience
    Debra L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    It was helpful
    Alexis E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am always very happy with both the staff and doctor.
    Carolyn C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always professional and nice. Everyone is very friendly and helpful.
    Siranush T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was efficient and professional and I left having my issue resolved
    Maureen M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This is the second time i had to go in due to fungus growing back, but the doctor is amazing and helpful and redid the laser treatment and gave me tips.
    Veronica Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful staff and doctor
    Vania G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary is awesome and very thorough. I have no complaints! :) Had stem cell injected into my foot. They allowed me to bring in my husband as I was being a cry baby. Thank you everyone so much! I would refer anyone to this office and Dr Jafary!
    Nicholle A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was late to my appointment but they still took me and still took their time with me !!
    Marc M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always an amazing experience. Doctor is very thorough.
    Ceres S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent! Anytime you bring up an issue or a condition and the doctor knows exactly what to do, accurately articulates the length of time for the condition, gives me various choices that I have for solving the issue, tells me the level of percentage of success with each, speaks of the risks and corrects the problem almost to the day, I’m impressed. Furthermore, provides me with things and apparatus that I should use in the future for prevention, that’s icing on the cake. All doing it with care and concern. Well done!
    Irvin H.
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