Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr Jafary had a good bedside manner and helped me with more than just the issue I came in with.
    Stefanie L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    always helpful and friendly
    Rick G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Satisfied! Appreciate the Dr.s knowledge, and thoroughness. My issue had to be fixed thru process of changing shoe size. Stretching foot.muscles. separation of toes, and injection. I was pleased, and happy with results.
    Catherine G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It turns out that I do need foot surgery, but was always afraid to have it done. I’ve heard and read how bunioneictomies were done and opted to just deal with the foot pain. Dr. Jafary explained how the surgery is done now and how it would be an easy fix in that my feet were not as bad as I thought. He answered all my questions and put me at ease. As soon as I’m able I’ll have it done now without being afraid.
    Bertha T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafrey knows his stuff. Would recommend his expertise.
    Daniel B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jaffary is very good listener
    Barbara J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt like he spent a lot of time explaining everything and really making me feel comfortable with what happened and what to expect. I really appreciated the detail so that I didn’t have to worry.
    Andie J.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    No problems
    Lori J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very thorough and friendly.
    Robert F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was wonderful, from the front office to Dr. Franson!
    Jean H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good experience. I will return in the future if I have anymore foot problems.
    Sean C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    All good, all the time.
    Anna E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive. Dr. Jafary is caring, competent and has very good communication skills. He is an excellent doctor and I recommend him highly.
    Antonina D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great. Efficient and thorough appointment with molds made of my feet for orthotics within my first appointment. This is world's better than my last appointments with Burbank Podiatry.
    Paul L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was my first time there. Dr. Justin Franson listened to my situation and gave me an explanation to why Im in such horrible pain! I look forward to future treatment for my foot.
    Laurel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Exceptional office visit, with great experience with all the staff. I have already referred a patient to your office.
    JAMES H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr Franson. Not only did he do great surgery for me but he is a kind loving patient person. I especially appreciated the fact that he was responsive by email within 24 hours every time I had a question, and I had a lot of questions with a complete ruptured Achilles
    Lorraine M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    All interactions were performed with kindness and professionalism.
    James L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is the best
    Alexander K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    No appointment; just needed a new pair of insoles. Walked in, payed for them, walked out.
    Easy peesey!
    Lynn V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    He was very good explaining what he was going to do.
    Made me feel very confident .
    Patricia G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff, and the doctor took his time, and had a plan in place for strengthening our son's mobility. Would highly recommend.
    Myles B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Efficient and quick!
    Su S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    just excellent as always
    Virginia A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been going to dr Franson’s office for years now and my foot problems have been addressed and solved every time I can’t be any more grateful. I can’t work without my feet because I’m on them 12 hrs a day. Thank you all in Dr Franson’s office including Dr Franson
    Kevin M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Fine. The doctor let me know what was the issue and gave his recommendations but did not push for anything that would be unnecessary. I appreciated that I did not have to wait an excessive amount of time . It showed that my time was valued.
    Eileen B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So far I am having the best experience I could have, given I have a broken foot. Everyone there is very capable and nice.
    Bradley B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Konstanze S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience! Would definitely recommend to friends and family.
    Angie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s always a good experience
    Samuel V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Exactly what I expected
    Sandra K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent staff and Dr. spent plenty of time to explain condition and treatment options
    Sharon O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr.Fransom and team are the only orthopedic team I would consider. I have also sent referrals.
    Jeffrey W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is great!
    David F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very pleased with Dr Franson as my foot doctor.
    Mary T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were very helpful, professional and informative during my visits.
    Isaac Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Couldn't have asked for a more caring office staff and Dr. Franson is one of the best doctors I have ever had
    Nanette B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and staff are awesome!! They take their time and are very thorough. They are great to work with!
    Ryan H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor is very friendly, informative and takes his time to make sure you are comfortable before moving onto next step in the process. The staff is both friendly and efficient.
    Gaynor G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    ...
    Alexander L.
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