Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,285 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was very pleasant
    Samuel R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service
    Tamara M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My little toe on my right foot had been bothering me for awhile.
    Dr Franson noticed a callous between my last 2 toes. He removed it and I feel so much better.
    Christine M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleasant and welcoming office. Front office staff and nurses friendly and professional. Never kept waiting. Dr. Franson is great! Very informative and thorough. Thank you!
    Jimi G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Confortable good
    Beatriz G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Couldn't have been happier. After 5 years of going to so called doctors who seemed incapable of helping me I was referred by a doctor who was recently relocated from out of state who had heard good things about Dr. Franson. Odd that it was the doc from out of state who helped me to get the right doctor. Dr. Franson and his staff were always friendly, courteous and made me feel at ease. Thank you all! Will actually miss you...…..lol
    Kathleen R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always a good experience. The staff is friendly and the doctors are great.
    Marianne S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great service
    Sandra C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    good
    Robert K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Chantal S.
  • Google
    University Foot and Ankle Institute
    5.0
    Love the care and professional quality of their work, highly recommend this doctor.
    Lois A.
  • Google
    University Foot and Ankle Institute
    5.0
    Count me as an enthusiastic fan of Dr. Franson and the staff!
    Kevin K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always excellent
    Lawrence D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Your staff is amazing! They are so friendly and professional. It feels like I received more information in 1 visit than I have in 7 or 8 with my previous Dr. That’s not saying anything bad about them because I truly like the Dr. and staff, I just never never felt like I was heard. Dr. Franson finally said what I have been feeling this whole time and it’s the first time in 8 months that I don’t feel like I’m crazy. Even without a diagnosis, to hear him say what I have been feeling was a tremendous relief. Every step in this process from scheduling to seeing Dr. Franson was a top notch experience. Kudos to them all for doing an excellent job. A smile and warm welcome at the front desk sets up the Dr. to have a productive appointment with his patients.
    Brian S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr Franson and his team. I have had numerous issues that he has repaired through the years. I feel however that perhaps he has gotten too busy , or maybe because of the change in the PT department , or maybe because body parts are such a specialty these days , that perhaps he could have been a bit more searching in his diagnosis of my leg pain. He sent me to a knee doctor after I had pain in my leg from wearing the boot . Neither he or the knee doctor considered the pain was coming from my hip. Guess they both missed that the whole leg is connected. It was my physical therapist that figured it out . Not at his office. I ended up suffering in pain for way too long and chasing doctors and tests until finally diagnosed. That being said , I still love and trust dr Franson with all foot and ankle issues, but who do I see for the whole leg if I have multiple issues??
    Robin B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been coming here for years and bring my 13 year old son here as well. We have always had a good experience here. They are almost always on time with appointments, which I appreciate with a busy schedule. They are always very professional and very good at explaining what’s going on and what needs to be done to treat it.
    Stephanie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very easy and quick and polite - thank you!
    Paige B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great
    Mary D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Staff and Dr.J.J. are the best.
    Russell H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Overall good experience staff was friendly and very nice.
    Daniel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is a very efficient office. Dr. Franson is easy to talk to. He never rushes and does everything to alleviate the pain.
    Angela B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson was great with my toddler son. He was very gentle and took good care of him. Staff was great too. Very nice front desk! Clean beautiful office!
    Klinton H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Only doctor I will see for my foot issues
    Denise W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    So happy to have the boot and scooter. Thank you
    Debra K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    awaiting mri of toe
    Holly C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Pleasant experience.
    Jacqueline M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have a very rare and complicated disease that goes along with my injuries. I do not think I would be able to walk today if it wasn't for the detail to his initial care by Dr. Franson and his complete knowledge to his profession. His bedside manner will make you think you are back in the olden days, when Dr.'s came to your house. He cares that much. Dr. Franson and his team have gone above and beyond to ensure that I have been taken care of in the most professional way possible. I wish all Dr.'s and their staff were this way!
    Bridgette B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you Dr. Franson and staff. Always friendly and helpful.
    Marsha E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My daughter felt comfortable and listened to. Wouldn’t go to any other place.
    Adyne B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Grandson is awesome. I highly recommend him and trust him completely with my child’s care.
    Madelyn K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I needed new orthotics. The doctor was very helpful, and knowledgable. The staff was very nice.
    Sharon B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with how my visit went. Questions answered, issues
    addressed. Very happy overall!
    Lois A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff at UFAI is amazing. Pleasant and you know they have your best interest at heart. Truly wonderful!
    Marie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Count me as an enthusiastic fan of Dr. Franson and the staff!
    Kevin K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful, as always! Such a kind, professional Dr. and staff!
    I trust them completely!
    Debbie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt like I was in good hands, and cared for.
    Holly R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Jeffrey D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are wonderful. Great experience. Have recommended Dr. Franson to many people.
    Kelly Q.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i felt right at home. everyone is so nice. dr. was really kind and actually take his time with you. answered all my questions and concerns.
    Daniela T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing staff. Amazing results. Great therapist and care.
    Stephanie H.
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