Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Michael K.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I was only getting my orthotics refurbished. After a month, when I followed up to see when they would be done I was told someone had tried to leave me a message and they were ready. I had called the week before and been told they were not. I had no record of a message or a call.
    Eric J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Kevin F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Gary W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Gloria G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good.
    Ronald S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very positive
    Jerry F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very thoughtful
    Dale T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Edward G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Pamela W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always good
    Mary T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Constance M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    good teatment
    Lynn W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Colleen F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I like the new office it's closer to the freeway for me since I already have to drive 30 miles to see doctor Franson. very well pleased with the number of years that hes been taking care of me his staff is always Excellent And when I'm on time there never seems to be awake more than 2 minutes to get me into a room. Thank you for your
    Thomas A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good I just wish the billing department would process the claims faster.
    Christina V.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The service was really good. I just wished my insurance covered it. I had to pay out of pocket.
    Jennifer D.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Initial contact with the doctor was through but the follow up was lacking…my prescription never got taken care of. I had to ask several times for the lifts the doctor said I should use.
    Leslie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great. It would have been helpful to have a verbal notice that the office moved to a new location. I want alerted to it, so I didn’t focus on the address on the confirmation text and email.
    Dr. Franson is very pleasant and does a great job.
    Rita N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff were great. I was disappointed that the surgery recommended would take a long healing time. I wasn’t offered any alternative but I don’t know if there is an alternative
    Suzanne I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Susana L.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Good
    Michael F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very nice staff and doctor. Going to start PT Monday and hoping for a good outcome.
    Rebecca G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am an old patent of your doctor, I know he always take care me!
    Chia H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Simone F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent.
    Gloria G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Bruce C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really liked and was very comfortable with Dr Jafari, have one concern though.
    Insoles I bought from office really did not help at all.
    Arturo C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very satisfied
    David A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Beverly H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Awesome
    Kasturi P.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    good
    Patrick P.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Great
    Julieta P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you!
    Jennifer R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Michael M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Pleasant
    Chime're J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good.
    Virginia M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well.
    Linda A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great. Thanks
    Lynne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very nice
    Joey B.
Now viewing 3921 to 3960 of 5287