Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson quickly identified my issue and moved forward with treatment. Tami at the front desk quickly followed through and got back to me on my post visit questions.
    UFAI is customer service! I wish all businesses were like this.
    Samuel M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Warm reception from the staff the moment I walked in!! Dr. Jafrey has an exceptional demeanor. He is kind, empathetic and very trustworthy. I felt at ease immediately and knew he was the doctor I wanted for my surgery without any hesitation. I am thankful for him and his expertise!!!
    Doreen G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is friendly, supportive, and professional. The office staff is also helpful, and courteous. They provide a pleasant overall experience.
    Teresa B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was my first time to the new office and I really liked the new office. My appointment was fast but thorough.
    Robert E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson always explains everything very well. The staff are efficient and friendly. I never have to wait more than a few minutes to be seen
    Sharon K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was great, it’s a 3 month old injury. We are traveling across the US until the beginning of December. The ankle brace may or may not help with the pain on my left lateral mid foot. The brace is sort of cumbersome & bulky with shoes. Hoping to dedicate some time with it when I’m home, but being the Holidays I’m not sure. But will definitely try it
    Laura D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is always so attentive to my condition.
    Jerry F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love Dr Franson and his staff…
    Dr Franson is amazing… I have referred many of my friends to him… The office staff is very organized… Anytime I have had paperwork I needed to give my work; they have quickly gotten it done, with no problems…
    Rose T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was absolutely delighted. Everyone was kind and efficient. I am so thankful to have found Dr. Franson!
    Robyn O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Had a pre op appointment and was well instructed about my procedure. Had post op appointment and was pleased with the results
    Daniel S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent.
    Pamela S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always a pleasure to see Dr Franson and staff. Their quick, courteous and extremely helpful.
    Angela B.
  • Google
    University Foot and Ankle Institute
    5.0
    The foot and ankle institute was very knowable and helped in two areas of my feet. Plantar Fasciitis and toenail fungus. Orthotics we’re prescribed for my fasciitis and after trying other exercises and Acupuncture which never gave my condition a permanent fix. As a runner it was very painful and frustrating. After about two weeks with the orthotics the fasciitis went away. Also when I told them I wanted to treat my toenail fungus holistically they were helpful with suggestions that would be beneficial.
    Stephen L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love it
    Lynne W.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    Doctor gave good advice on holistic way of handling my fungus issue.
    Stephen L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Grateful for Dr Franson and the staff for getting right to the solution of my visit. I was pleasantly surprised at the cost of my treatment. Thank You
    Bryan H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been so happy with everything and I’m really hopeful for my future once I recover from my next surgery. Thank you Dr. Franson
    Emily C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They are professional and courteous to their patients.
    Maria S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We love Dr. Franson and the staff is always helpful and kind.
    Kara K.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I was really pissed about that questionnaire that I was supposed to take on my cell phone.

    I don't mind writing things out -- on paper, but I am old and I don't know how to use a cell phone. Luckily for me, my husband did it for me.
    Myra F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Linda M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All good!
    Elva S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always enjoy my visits with Dr. Franson and appreciate the care he provides.
    Anna E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    LOVE the facility- the Dr Franson and his staff are absolutely THE BEST!!
    Easy to make appointment/ not much of a wait (although it would be WORTH IT) I can't imagine going anywhere else - been here for 18+ years
    Melody U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Team is great!!
    Janet C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Problem was solved. Painless.
    Erica F.
  • Google
    University Foot and Ankle Institute
    5.0
    I’ve been so happy with the expertise, patient care, and recovery so far. I have one more surgery to go and am really hopeful to be back to active life! Thank you Dr. Franson.
    Emily C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Exceeded my expectations.
    Julie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Konstanze S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the entire staff who is always polite and nice. Dr. Franson is highly professional and knowledgeable, he always shows care and interest in his patients. I already recommended Dr. Franson to a few of my friends.
    Hanna L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Foot hurts quite a bit after the injection.
    Jeffrey J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson took the time to look at my toe and made sure it was healing correctly. When he cut my toe nail down he said it wouldn’t hurt but it was really painful. Loved the fact that you don’t require masks anymore and the front desk was really nice and efficient etc
    Debi S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office, staff, and doctors
    Erik K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are terrific; Dr. Franson is not only a highly skilled surgeon, but he's a really nice guy. All doctors say they care about their patients, just as everyone who goes to the dentist promises they've been flossing. But Dr. Franson doesn't have to say he cares, he shows it. I feel very fortunate to be his patient.
    Douglas L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great everyone there .
    Timothy J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great staff, great Doctor
    Cecilia C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Fransen and the entire staff are always very professional. He is the only person that has been able to help me with my toenail that I have been trying to grow for 10 years. I always recommend him to my friends and family. I thank everyone for giving me hope when I thought there was no hope left!
    Debbie C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    After 2 years of Would not to anyone else
    Ron W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is very accommodating…and friendly.
    Leslie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are amazing. I highly recommend going to him if you have and foot or ankle issues.
    Kristin D.
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