Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is very polite well mannered and a wonderful Doctor.
    He went above and beyond to answer all my concerns.
    Maria S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Every body at ifai made me feel like they were all on my team. Lived that I didn't have to travel to One more facility just to get imaging ! And staff offered to go above and beyond to help me get from point A to Point B.. even to get to elevator and parking lot& into car
    Mary S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great. The entire staff is very friendly and professional in what they do!
    RICHARD S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Easy to work with.
    Robert W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent. Everyone from the scheduling staff, receptionist, X-ray tech and physician were awesome
    Teri S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is a talented professional

    I feel lucky he practices here for the if and when I need his skills

    Very nice staff…..do miss that Susie is not part of his team anymore!
    Douglas K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well. Addressed my issues in a positive manor. Friendly.
    Charlotte T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always feel welcome and Dr. Franson is straight forward, which I like. I dont care for beating around the bush Doctor's lol I want all the details
    Tina G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Terrific staff, beautiful offices and the doc wasn’t bad either! I had a very positive experience!
    Candace M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am a repeat patient, I feel my concerns are validated when I go to the doctor. He is a good listener and tries to help and suggest a solution
    Virginia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt comfortable in the waiting room with the Covid restrictions in place. Dr. Franson explained my issue and took care of it during the office call.
    Cheri W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    A really good team of Medical
    Professionals. Very
    Good at what they do.
    Douglas N.
  • Google
    University Foot and Ankle Institute
    5.0
    The Valencia community is very fortunate to have Dr. Franson
    Douglas K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very professional and polite. I finally found a place that can help me with my ankle. Thank you
    Eric D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and Dr. Jafary are all very professional, efficient, communicative and a pleasure to work with. Dr. Jafary will tell you everything that you need to know and give you possibities for resolving any problems. I finally feel that I can rest in knowing that my health needs are being taken care of effectively and with kindness and care. Thank you, UFAI! ⭐⭐⭐⭐⭐
    Beth C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Really good! Caring staff and the best doctor, Dr. Jafary! Very gracious people!
    Kelly C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience would recommend
    Raul S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel very like I am being taken care of each time I had an appointment, surgery and recovery. I would highly recommend The University of Foot and Ankle Institute. I am very happy as a patient the medical care I received and continue to receive! Thank you everyone.
    Karen A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctors are very medically schooled and professional, and their staff is courteous and caring individuals.
    Nancy H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary is the best
    Maziar I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Clean, organized, efficient
    Laura A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is very nice their.
    Belita H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Positive experience. Staff is friendly and everyone was ver professional.
    Dee D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff was great Dr Justin Franson is very caring .we really appreciate him.
    Kiranjit M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a pleasure to see Dr Franson. He was so nice to me when I broke my ankle. He is a great Doctor.
    Carol W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the example of how all doctors should be. He had integrity built in his practice. He cares about results and the follows up on the care of his patients. He doesn’t just talk about it, “He Is About It”
    Heather M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Confident. Thank You Dr. Franson
    Sandra E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent in every area! Highly recommend! Dr. Franson was outstanding!
    Karen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nice office, kind staff.
    Wesley S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thorough and informative… left understanding my options
    Barbara E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love it. I was in and out. The staff was very professional. And the doctor was amazing.
    Scott L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great job taking care of my foot. Will definitely go back if ever needed.
    Charles A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great the staff was friendly.
    Ronald L.
  • Yelp
    University Foot and Ankle Institute
    5.0
    My second time seeing Dr. Jafary first time for a fracture in my foot, which long story short should have went to see him first would have had surgery and fixed it in less time then a previous Doctor had me in a cast then a walking boot and then told me I was good to go! After two weeks of my foot still hurting a lot I  ending up going to see Doctor  Jafary and found out I still had a fracture  so back in a walking boot again! Few more weeks later it came off and I was finally good to go Second time was today after suffering from Plantar Fascitis for a while with almost unbearable pain getting out of bed in the morning and standing on a playground for 4 hrs a day. He gave me a Cortisone shoot which I completely freaked out about ‍ he reassured me it wouldn't hurt to bad after numbing the area and he was right. So off to physical therapy but I am on the right road here and Highly recommend UFAI to anyone with feet issues they are by far amazing at what they do and great bedside manner!
    Tanya C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson was super down to earth and easy to talk to. Listened to my concerns and offered reasonable options to help. Will definitely be back when needed.
    Kimberlee T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Wonderful. As usual!!
    Jacqueline B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary and his team made me feel very comfortable. Super knowledgeable and helpful beyond belief. Very thankful to Dr Jafary for all of his help and recommendations.
    REBECCA D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and caring.
    Thank you!
    Spencer S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent.
    Prompt attention.
    Kind and efficient support staff.
    The doctor performed a
    very detailed, focus examination. Gave clear explanations and allowed sufficient time for questioning.
    Edgar P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent service from office to staff to Dr Jaffery. I would recommend it highly based on my experiences.
    John C.
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