Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and team have always been very friendly and helpful. I get results and my issues answered and remedies and solutions are discussed.
    Robertito G.
  • Google
    University Foot and Ankle Institute
    5.0
    Love Dr Franson and staff. Have recommended him to many people.
    Jan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Marie P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    From the moment we arrive to the moment we leave, everyone treats us with kindness and care. Dr. Frazen and his staff are the best.
    Danny M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the vibe in this office. The staff are all really thoughtful and kind. Dr.Fransen is a very sweet and thorough doctor.
    Carrie R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    really hoping the new orthotics cure my issue.
    Steven S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always positive.
    Jack M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Barbara H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent experience. The best staff in this clinic. Spatial thanks to doctor Baravarian
    Yerdzhanik T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Nancy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very confident in the care I am receiving.
    Cynthia T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always kind and professional.
    Scott C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Treatment & care at UFAI was a great experience. I would recommend to everyone!!
    Frances H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would trust Dr. Franson with all of my family and friends. He and his staff are friendly and caring people.
    Brooks V.
  • Google
    University Foot and Ankle Institute
    5.0
    From the staff to the surgeon this place is superb. Can’t talk enough how perfect my feet are and how fast the recovery is. I highly recommend this Surgen. He’s absolutely is a master at he’s craft. Bravo. Thanks so much team for taking good care of me.
    Baby C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a pleasure. Dr. Franson communicates well with his patients and let them know what the next step. I am not a fan of surgery and I waited until I couldn't wait anymore but I trust him and I'm ready.
    Brekycia J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I recommend going here if you have past foot or ankle injuries that have gone untreated from sports or excersize. The staff was so helpful and kind thank you very much.
    Jason L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Kelsey was awesome in communicating with me benefits available from my insurance for the orthotics.
    Dr. Franson is always professional, kind and recommends alternate treatments for my foot problems.
    Blanca O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Extremely knowledgeable and professional as well as personable, empathetic and compassionate. Thank You!
    Marlene Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Here's where I'm at. 4 yrs ago I came to Dr Jafary with a broken foot and he and his team were amazing. Since then, insurance changed, he was no longer covered and my foot broke again, and I received the same amazing treatment. To today, still not covered now a broken tibia and I will still come here for his expertise, his staff but ultimately, this is my safe place and I know I will receive the best treatment out there. Thank you Dr Jafary and staff for making me always feel welcomed and so well taken care of.
    Cara H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel great and I was helped very well thank you.
    Maria G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good. Since being new to the area. If I had questions Dr Jafary didn’t rush me. He show concerns n was reassuring me. His personality n bedside manners were great. Always cheerful. I feel lucky that I have him for my Dr. I feel very comfortable w him. I would recommend this office.
    Connie R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional and caring.
    David T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I wanted to take a moment to express my sincere thanks for all the help and support you have given me. Your professionalism and caring attitude have made me feel at ease every time I visit your office.
    Tamara T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional, caring, attentive staff and doctor.
    Maria V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is always patient and listens. His care and treatment is exceptional

    Front office is great.
    Donna M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor and two other people saw me and took the time to listen to my issues and then provided recommendations going forward.
    Nicholas N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is very caring and very knowledgeable and is providing me with the best overall care.
    Robert D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Glad to see this provider
    Ireneo M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel very well taken care of. I love Dr. Francine!!!
    Amy S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very happy with the service and treatment!
    Ervin H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is very friendly and helpful. Makes you feel very relaxed.
    Gail M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Was very impressed with the facility, staff was friendly & helpful. Dr. was great! Pleasure.
    Raymond M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My husband and I have been with Dr. Franson for well over 10 years. We both always feel comfortable under his care. The staff are all very professional and kind , and always make us feel comfortable as well.
    Annick A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson really cares and very communicative.
    Nicole Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am only about half way done but so far I’m very pleased. The staff Jennifer, Stacy and (I’m so sorry I forgot the girls name who takes me to my room) they are all very pleasant. Dr. Franson gets a 10 as well. He listens, answers questions and so far his work is thumbs up.
    Laura C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Kevin M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very organized office, staff is very nice
    Jocelyne S.
  • Google
    University Foot and Ankle Institute
    5.0
    My visit to the foot&ankle Institute, to be seen and evaluated by Dr.Franson was very productive, informative and was conducted in a very kind and thorough way, providing me with a hopeful prognoses.
    jerry S.
  • Yelp
    University Foot and Ankle Institute
    5.0
    What can I say? Dr.Franson and the entire staff at University Foot and Ankle Institute are the BEST! My surgery went flawlessly, and with minimal pain. I was off pain meds 2 days after surgery and I continue to heal from my right foot bunion surgery. Im so impressed, Ive scheduled my left foot which has minimum bunions protruding. Dr.Franson is patient, explains everything clearly and concisely and has a very pleasant demeanor. Even at the surgical center, I found the anesthesiologist very nice and calming, and all the nurses were very kind and compassionate. I always get a little nervous right before any kind of procedure requiring anesthesia and I felt completely safe and confident with everything and everyone. If I could give more than 5 stars I would!!!!!
    Lisa R.
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