Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always great care
    Raymond S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Tommy loves the staff and felt well cared for.
    Thomas H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and his staff are super friendly and very good at what they do. Each experience in the office is a positive one.
    Charles L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff was very well informed
    Gail B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience
    Bruce T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great except for on thing.
    YOUR CALL CENTER IS A DISASTER. They have put me on hold for more than an hour. Lately, I just walk into your office to make appointments because driving there, parking, going up to the office, making an appointment, going back to my car and driving home is much easier and faster than getting an appointment on the phone.
    Robert K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great
    Isaac Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor was wonderful
    DezRae C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great!!!!!!!
    Manuel B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    MD was very attentive and provided solution/options for my issue.
    Marco A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt respected and treated with compassion to what I have going on
    GAYLIN S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything from the front desk to the surgery staff was a 10+.
    Tina D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very satisfied with my care. The dr had my best interest at heart to ensure a full recovery
    Kathleen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    10

    Unfortunately Medicare will not cover prescription which means blue cross won’t The cost is $1000
    In conclusion even though I thought highly of my medical treatment and care I will not be able to correct my problem
    Sincerely
    Sharon Mann
    Sharon M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    No comments.
    Christina H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleasant and would highly recommend
    Colleen G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love Dr. Franson and his staff! My son always gets the best care when we see him. Thank you!
    Ryan H.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    It was fine
    Stefanie L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great, we like Dr. Francson!
    Jack W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    If I ever have to be burdened with an ailment or a pain - may it be in my feet or ankles because this doctor is the absolute best!
    Available, Attentive,
    Informative & Polite and the staff is equally as great....
    Thanks Dr. Franson
    Over and over and over again!!
    Melody U.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I would like to receive the actual diagnosis of the infection Dr. Franson diagnosed Spencer with if someone can please call and give me that information. 661-645-7726. Thank you!
    Cynthia Barry
    Mother/Conservator
    for Spencer Barry
    Spencer B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    If I had known how caring and efficient the doctor, Hamed Jafary, would be, I'd have come years earlier. One receptionist was a bit perturbed because I was late, but I had trouble finding the office. The rest were fine and I appreciated the comfort and aesthetics.
    Gloria H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very accommodating and professional.
    Jae L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Our experience with your doctors and staff were great. I have taken my son to another foot doctor in Santa Clarita and I was not too happy with our experience. I am so glad we went to your office when my daughter tore two areas of her ligaments on her ankle. You guys were very knowledgeable, explained the issues and concerns well and even told us how to do physical therapy for her foot at home.
    Camille P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve had a lot of recent issues with both ankles but Dr Franson, Dr Jafary and their entire staff have really taken great care of me throughout the surgeries and PT
    Robert B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always, Dr. Jafary and everyone at UF and A were friendly and professional. I wouldn't go anywhere else for this type of problem.
    Christopher B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very lucky to find you guys!!
    Jung Y.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt I got good direction yo help me take care of my pain.
    Ghada H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    like the doc was one of my family members
    Howard K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My daughter felt very comfortable and like the doctor
    Jessie T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional
    Victoria D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary was very patient when helping my daughter get prepared for each step of the procedure.
    The staff is friendly and helpful.
    Jaime P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always get quality care here. Dr. Franson is knowledgeable and gives good recommendations.
    Stephanie T.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Good
    Katherine S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Absolutely loved it! Went in thinking I needed another ingrown toenail surgery. Saw Dr Franson and he took care of it. It was just a spur :)
    Madison G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was a positive experience
    Joan M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Fransen and his staff were very professional and courteous.
    Keith M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you to Dr. Franson and Sabrina.
    Stephanie C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very comfortable experience
    Ronald N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were very efficient with all appointments and with the surgery which lets me know they value me and my time. Everyone was very caring and took their time to make sure I understood everything and felt comfortable.
    Faith N.
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