Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very good Thx
    Joseph M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The staff were helpful by giving me the estimate I asked for in regards to my upcoming surgery. The doctor answered my questions about the upcoming surgery and explored the options with me.
    Roberta R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It’s a great place to go
    Kathleen D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My experience has always been positive here.
    Anna E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent
    Michael M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very flexible and accommodating!
    Jared B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always, Dr. Franson was professional and personable. His confident manner makes me feel that I can trust his guidance.
    Kevin K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the care I receive, I was disappointed however in that my insurance was ending at the end of September, and I requested numerous times that my new custom orthotics be submitted to my insurance before the end of the month, and they were not submitted until the 3rd or so of October. They were denied. I had already paid my deposit and now won't have my orthotics... Otherwise, I love the care I receive at your office. Valerie McDermott
    Valerie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr franson is great! His staff has always been polite & helpful& friendly
    Elva S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    wonderful! top notch, my quality life was better the day after my surgery
    Juliana M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always positive
    Lawrence D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We love Dr. Franson!
    Rex W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the care and treatment I received from Dr. Franson and his team!
    Sandra V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is and always will be the beat! His staff are amazing too
    Robin B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Geoffrey M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I came in with an ingrown toenail and left without one. Success!
    Linda B.
  • Google
    University Foot and Ankle Institute
    5.0
    I am always satisfied with my visits to your office your staff and providers are top notch. I’ll be there again on 11/4! See you then!
    MICHELLE H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Over the past few years sinc I met Dr. Franson, I have nothing but wonderful experiences with him and the staff.
    Fred S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very well.
    Jennifer M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am always satisfied with my visits to your office your staff and providers are top notch. I’ll be there again on 11/4! See you then
    Alexander H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel like I received excellent care.
    Elizabeth A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are the best!
    Maureen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I had a really good experience. The visit was quick and everyone in the office was very knowledgeable and helpful.
    Mark K.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I think you should have an individual phone line for your office here I think it's very difficult to get through when it has to go through another office far away but your staff is very nice and your doctor is fantastic the only problem was it that when I ordered the Orthotics it took four and a half weeks to get it and I've had other experiences that it only took two two and a half and I was really needing them sooner cuz my feet were really bad but the quality of my orthotics are fantastic so all-in-all I would give you a score of 8 + and I would definitely recommend you
    Debbie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a very kind and caring foot and ankle surgeon. He’s staff is excellent and prompt.
    Penelope H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great—very likely to schedule surgery here.
    Katherine T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very well.
    John M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great
    Bruce H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Efficient and knowledgeable.
    Maria R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson and Maria are fantastic!
    Elisabeth B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I appreciated the doctors concern of my problems and hopeful resolution to the problems.
    Debbie O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary is awesome!!! I have recommended several people to your practice.
    Kimberly S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Had no issues with appointment. Wait time was reasonable and the Dr. was pleasant. Will be back again.
    Kikue F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Fine with everything.
    Dennis K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Well taken care of.
    Bruce F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My treatment has been great all around
    Maria P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone had been so helpful and friendly. Things were taken care of that I didn't even know needed to be done!
    Robert W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Loved my visit to UFAI,
    Dr. Franson and staff were awesome!
    Darrell F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is warm and friendly without being sentimental; he took his time reading my MRI film and discovered an additional injury, and was able to calmly explain it and the surgery required to repair it. He spoke to me just before the surgery and then called me at home later that night to make sure I was ok. Two acquaintances spoke very highly about Dr. Franson and I understand why.
    Douglas L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I went to several podiatrist before I found Dr Franson. I’m very picky about drs and by far he is one of the best! He takes the time to really figure out what’s going on and then makes a strategy to fix it. The people in his office are very personable and get to know each patient. Would highly recommend this practice!!
    Cynthia D.
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