Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were amazing. The staff was amazing with me. I’m so glad I go here for my feet. And also went here for my surgery. So happy to have Dr. Franson has my doctor and surgeon. Wouldn’t trust anyone else!
    Porshia W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is such a wonderful, fantastic and amazing doctor. He explains everything very well. He really cares about his patients well being. As a doctor he goes above and beyond everything I ever would expected. I am very happy with Dr Franson and his wonderful staff, thank you for being so helpful and supportive and the excellent service.
    Theresa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    felt completely safe with my knowledgeable dr. Franson
    Anna M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have had to see Dr Franson twice in past year. First was my left foot, anf past time was the right. Pretty sure condition is resolved now and wont need to go back for a while, but would recommend him to friends and family. Caring and professional. If you have a foot or ankle issue go see him.
    James A.
  • Google
    University Foot and Ankle Institute
    5.0
    Have had to see Dr Franson twice in past year. First was my left foot, anf past time was the right. Pretty sure condition is resolved now and wont need to go back for a while, but would recommend him to friends and family. Caring and professional. If you have a foot or ankle issue go see him.
    James A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied with Dr. Franson and his proficiency in patient care. Everybody is very pleasant and happy with all my visits and care.
    John B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very kind staff and great doctor! Hardly no wait to see him and we left feeling happy with a great plan for my son.
    Nathan D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    highly recommend Dr and his office staff very professional and prompt.
    Makaila M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We love Dr. Franson and are very happy to have found him! His staff is always nice and he runs pretty close to the appointment time.
    Katharine S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This is a great office with kind, efficient staffing. The only drawback is the billing process...never quite seem to get it right.
    Jean J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Suzanne and the team are all great, no other place I would rather go than here for P T.
    Thomas M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Jafary is the bomb. Excellent "bedside manner."
    Deborah N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very happy with the care and customer service that I received from the staff and Dr. Franson at my last appointment.
    Deanna D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional
    Michael M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson was very nice. Office staff was nice.
    Crystal R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff and the doctor were very professional and answered all of my questions.
    Walter W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Very happy with the doctor and staff. Doctor was very thorough.
    Rene M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    positive.
    Shelly A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have been a patient of Dr. Justin Franson since 2013. I have had multiple foot issues. I have gone to other podiatrists in the past and no one compares to him. He is very knowledgeable, helpful and professional. Whenever I have had any concerns he takes the time to listen and come up with workable solutions to my condition. He is my absolute favorite Dr. Also his staff is very friendly and helpful and this is important also. Thanks for making me feel like a family member Dr. Justin Franson and Staff.
    —Cynthia Miller
    Cynthia M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I would highly recommend Dr. Franson and Foot & Ankle ....
    Kathleen D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Taken care of and confident in the doctor.
    Nadine B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It is always great and caring
    Linda S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    A Plus
    Herbert I.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My experience was very very good! Everyone has been super friendly and helpful. I would definitely recommend to my friends and family.
    Jessica D.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The doctor has a great bedside manner, very communicative, and knowledgeable.
    The assistant was oblivious to the fact my four year old daughter was scared by the tools. He could have been slightly more discreet.
    Courtney T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always receive the best care from Dr Franson and his staff!
    Diane M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Terrific! Everyone was great!!
    Lori R.
  • Google
    University Foot and Ankle Institute
    5.0
    I always receive the best care from Dr Franson and his staff!
    Diane M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great. I do want to let you know this is the third time I have given feedback
    Pamela W.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    So far I am pleased with the information and depth of knowledge I see. Will have to see if my procedure works. Pretty happy to have an option though.
    Wendy L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great
    Shirley B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor adequately explained my treatment options and immediately implemented my choice. Great doc!
    Stephen J.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr Franson was nice and explained the bunions,surgey,ect but the reason i came in was my ankle.
    I had unknown etiology of ankle pain so bad I purchased a ortho boot.
    i was just seen again a few days ago in urgent care as my ankle is worse. That dr. that saw me, who is not an orthopedist,examined my area of pain .He gave me an explanation of where my pain is coming from and showed me a calcaneofibular ligament picture and thinks I have a tear.I Wish the orthopedist would have given me an educated guess like the urgent care dr did of what i have . I like Dr. Franson. You asked for my feedback so I think addressing the chief complaint such as my ankle pain of unknown etiology, from a specialist, is a reasonable expectation.
    he took the time to do x-rays and show me my bunions,and explain about surgery, which I
    appreciate. I wanted to know how long I would be non weight bearing. However, I was disappointed an orthopedist did not give me an educated guess on the cause of my ankle pain and offer pictures of the painful area in question.
    Now, having seen a general
    practitioner MD Who did those things, I realize I should just give you feedback since you keep asking.
    Beckie T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It has always been a pleasure having Dr Franson as my doctor. Since first becoming Dr Franson patient, he has always been personable, friendly, professional who cares about his patients. I appreciate his dedication to his profession and explains procedures or recommendations to my ailments. I have referred Dr Franson to two of my friends and during conversation, have agreed, Dr Franson is an awesome doctor. Thanks
    Mario H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always happy!
    Deborah M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    Christopher J.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Doctor Franson and his staff are really nice, the office is clean and I don't have to wait too long to see the doctor.
    Elizabeth C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always a great experience when I visit the office. Doctors and staff take good care of me. Thank you!
    Tim C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always have good experiences at this office. Thanks for all you do!
    Mimi H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is the best!
    Craig L.
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