Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The callus pain I had was taken care of with the fixing the shoe insert. Now I do not have pain. Next time the right insert may need to be fixed also. No pain there yet. Thank you. Hannah
    Hannah C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I feel that I'm in good hands. The people that are employed there have knowledge and are also polite.
    Ruth P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We found you on the internet. Great service, very respectful and quick about the appointment. Thank you!
    Maria S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is great!
    David F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good
    David C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Experience has been wonderful and Dr. Franson has been very helpful to us-
    Calista C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctors and staff were great.
    Isaac Z.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Dori A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent staff. Respectful of your time. Dr Jafary is the best explains what he is doing
    Marilyn R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I like everyone!!!
    Maureen H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional at the same time personable! Dr. Fanson is awesome...his responding by email when you have a question, is refreshing. All doctors should be doing it. It makes for quicker response and less frustration. My only negative comment is when you call the office, you get a main operator for all the UFAI ‘s instead of the one you are using.
    Marianne L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything has been perfect!
    Jaimie M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Would highly recommend Dr. Franson
    Joseph F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Frason and staff have always been great in getting me back on my feet again.I wouldn't go anywhere else.
    George Z.
  • Google
    University Foot and Ankle Institute
    5.0
    I really feel comfortable placing my troubles with severe Plantar Fasciitis in the the good hands of Dr. Franson. When I was last in to see him, I felt like I couldn’t “unload” all my troubles because I knew he had a tight schedule. When I expressed my reservations, he leaned back in his chair, crossed his arms and told me to “swing away! Take all the time you need.” He really makes me feel like he listens to my specific concerns. When I’ve had to email him with follow up questions, sometimes more than once, he always responds in a reasonable amount of time. He doesn’t promise the moon. Instead, he offers pragmatic expectations and provides his honest opinion on which treatment to peruse for my unique situation. I trust him!
    Terry C.
  • Google
    University Foot and Ankle Institute
    5.0
    You guys are the best, I don’t know what I would do without Dr.Franson, Suzanne and Jen.
    suzanne N.
  • Google
    University Foot and Ankle Institute
    5.0
    The Dr. was great, did not rush through the appointment and took time to explain.
    tracy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really feel comfortable placing my troubles with severe Plantar Fasciitis in the the good hands of Dr. Franson. When I was last in to see him, I felt like I couldn’t “unload” all my troubles because I knew he had a tight schedule. When I expressed my reservations, he leaned back in his chair, crossed his arms and told me to “swing away! Take all the time you need.” He really makes me feel like he listens to my specific concerns. When I’ve had to email him with follow up questions, sometimes more than once, he always responds in a reasonable amount of time. He doesn’t promise the moon. Instead, he offers pragmatic expectations and provides his honest opinion on which treatment to peruse for my unique situation. I trust him!
    Theresa C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Professional and kind staff. Dr. Franson seemed very knowledgeable. I was given a corrective toe splint to wear, but wasn't given instructions as to how long to wear, etc., so felt just a little rushed. But I would definitely recommend them to everyone.
    Wendy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good job
    Antonio A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    You guys are the best, I don’t know what I would do without Dr.Franson, Suzanne and Jen.
    Suzanne N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great! The whole entire staff is awesome!
    Melissa G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson was great. Answered all of our questions and gave the best care to my daughter.
    Alison T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Wendy H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The Dr. was great, did not rush through the appointment and took time to explain.
    Tracy B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing!
    Raul V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The doctor and staff were very professional and took care all my concerns in a single visit.
    Micheal F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good experience, great Dr. he knows what he is doing, great output
    Siham M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Easy to get an appointment
    Panee B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I will return for more treatment
    Robert W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Even my daughter injured her ankle it is nerve racking as we wait the diagnosis.
    I was pleased she was seen by a compassionate and caring staff.
    Chloe C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The staff was very helpful and patiently answered all my questions.
    Martha G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been coming to this office for years now and have been very happy. It’s a friendly, caring environment and I never feel like just a number here.
    Michele W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Thank you. Good service
    Marcio S.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    This was our first time to the office and we had a good experience. The staff was friendly, knowledgeable and professional.
    Kaden O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Francen was great and very helpful.
    Maria M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love coming here this office is extremely professional everyone is always in a great mood their service is exceptional. Dr. Franson is always on time explains everything and answers any questions you have and is always in a pleasant mood
    Mary R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is a wonderful doctor and takes great care of his patients. He truly listens to your concerns and takes great care of you. This is my second surgery with him and he does fabulous work. His office staff is kind, friendly and nurturing. They go out of their way to make you feel cared for. I would highly recommend Dr. Franson to anyone who needs a top notch podiatric doctor. He is the best!
    Cynthia F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great
    Lawrence M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional and friendly service as always. Really appreciate that Dr, Franson and everyone else in the office take the time to thoroughly explain things and answer questions in a friendly manner.
    Oliver L.
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