Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • Google
    University Foot and Ankle Institute
    5.0
    I have lived with extreme pain in my left ankle for 25 years due to a compound fracture of my left ankle which killed the cartlidge. My ankle was fused 22 years ago. I have seen several doctors including a world famous orthopedic clinic in Southern California about my pain. The recommendation received from them all was "pain management". This answer is not for me as I don't like taking drugs and is the only solution that 2 pain management doctors really offered. I received a treatment from Dr. Franson during my 1ST VISIT that eliminated 85% of the pain that I was experiencing! He has recommended a surgery to eliminate more and we are working on this now. Everyone's experience is different with doctors BUT I HIGHLY RECOMMEND a visit to him if you are not getting the answers to better your life!
    Pat G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great and caring good combination
    Doris M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleasant environment and great staff. Dr Jafary was very personable and explained my foot issue without needing additional questions. I would definitely recommend Dr. Jafary and the Foot and Ankle Institute to anyone needing podiatry care.
    Gerald C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very happy with the care UFAI
    Mary W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are the best
    Robin B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am extremely happy with my experience so far. I have been living in extreme pain for over 20 years and have seen several doctors about it. None have given me results such as Dr. Franson!

    I am looking forward to continuing treatment and improving my quality of life even further!
    Patrick G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great!
    Laverne B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My husband and daughter are also patients. We highly recommend. Dr Franson is the best.
    Joan A.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good
    Joseph M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Karolina N.
  • Google
    University Foot and Ankle Institute
    5.0
    I had a very positive experience with Dr Franson and the staff at University Foot & Ankle. I've been going for treatment and check ups over the last 5 months and would definitely recommend this place to anyone in the area.
    Karolina N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is very professional Dr he's caring and thorough his staff are well trained and respectful in getting you taken care of all your needs I really love coming to my appointments.
    Jose D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great! I would recommend UFAI to anyone!
    Joel G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Suzanne is the best - very knowledgeable and always has my best interest in mind. I wouldn't see anyone else.
    Lisa V.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The Staff at UFAI when you walk in is always nice, friendly, and ready to help you no matter what your needs are
    There is no question the Dr. Justin Franson is by far one of the most caring, professionals in his field✅He is not only through, but is not only concerned about your FEET...but how YOU are doing as a patient❤️ I have had several of his assistanct’s but until Lexi I never really felt like someone really knew what they were doing AND LISTENED TO WHAT I WAS ASKING when I was having my nails cuts...which as a type 11 diabetic it is very important to do it correctly. While Lexi is still in school...Which I NEVER WOULD HAVE GUESSED BY HER PROFSSIONAL MANNER. I would have thought she been doing this for at least 3 years!
    I give it ⭐️⭐️⭐️⭐️
    Joanne W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    very comfortable friendly staff and Doctor.
    Jeanie B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I felt cared for
    Deborah J.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Would recommend
    Dennis K.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I looked back at my patient portal and saw a lot of words/disagnosis I didn’t hear in the room. Would be nice to hear the doctor explain those things instead of reading about them later on the portal (and googling what they mean).
    Lacey E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson is great
    Ginny F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Easy and great
    Cameron C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his team are the very best and would go no where else for foot care.
    Carole J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome experience. Love the staff!
    Charlotte D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional & friendly.
    Arthur C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great experience !
    Gracie H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Excellent office staff excellent doctor will definitely return
    Howard K.
  • Yelp
    University Foot and Ankle Institute
    5.0
    I had a very positive experience with Dr Franson and the staff at University Foot & Ankle. I've been going for treatment and check ups over the last 5 months and would definitely recommend this place to anyone in the area.
    Karolina N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have taken this survey several times and my comments remain the same.
    Dr. Franson and his entire staff are the best.
    I couldn't ask for better experiences than I have had at UFAI medical office and surgery center.
    I would highly recommend them.
    Minda P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Fernando E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Amazing! Absolutely no complaints.
    Lynn F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very good - I've referred you to my friends - and family -
    Janet M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The third Dr I have been to. He Diagnosed it correctly and treated my ankle
    Charles L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very easy. No wait time. Dr and front office staff were very nice and efficient!
    Heather E.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is excellent. Dr Franson has been excellent
    Gail B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was an amazing experience
    Blake R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The care is obvious from the time you check in and throughout your appointment. Everyone is professional and personable.
    Gina N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I adore Dr Franson. I only wish that we could find the secondary problem and fix it, once and for all!
    Suzanne, Jennifer, Krystal and Noemmy are wonderful and I love them. I also think the world of Jen and the others at the front desk.
    Viki M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    On my recent visit, I had my steristrips removed, and the Dr spent some time answering questions that I needed explained, since I had no literature explaining what at home care I needed to do. The only thing I can think that needs to be addressed was, no one came in to clean the incision and I was left in the room needing assistance to get my boot back on.
    The staff is very plesent and Dr Franson has a great bedside manner.
    Heather C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Lovely! Thanks
    Stacy H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This is one of the best doctor offices I have ever been to. I love everyone from the front office to the back! Thanks for taking care of me!
    Lindsey B.
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