Santa Monica Podiatry Clinic Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

6,100 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I love the 7:00 appointments.
    Everyone I dealt with was great!
    Tom D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love your staff - especially at desk. So kind.

    I am very grateful to Dr Bob and his staff- I know he starts out conservatively and for that I am so deeply appreciative. I have seen 3-4 other podiatrist and no one recommended custom orthotics- something that has helped out...and they also just want to turn to cortisone even as sustained treatment protocol. I happily do the drive for his experience, knowledge, but also great " bedside manner"- seeing the human that is seeking his care!
    Katia G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They have the best customer service I ever had
    Marcus C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    The physical therapy side is great but the podiatrist side can be crowded and overbooked at times.
    Lalida S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My appointment went very well.
    I am quite pleased with the treatment I received.
    Susan S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I needed to be seen on a very quick basis, so called the office. Office staff got back to me right away and set me up quickly with s podiatrist who treated me right away on the first visit. Every time I had a follow-up question or needed a visit, the response came quickly. I now use UFAi for all my podiatry needs.
    Suzanne G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Naei and her staff are very professional and personable. You’re interacting with real people and not an office with a bunch of robots.
    Thank you
    Marc M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied.
    Danielle C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Always friendly staff, and the doctor is amazing
    Patricia B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    great care & dr.
    Salvatore L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My doctor was spectacular. She was incredibly knowledgeable, professional, caring, compassionate, communicative and a fantastic listener. I would recommend her to anyone.
    Aaron B.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr is always thorough. Staff is friendly, yet professional.
    Patricia B.
  • Google
    University Foot and Ankle Institute
    5.0
    My doctor, Dr. Naei, was spectacular. She was incredibly knowledgeable, professional, caring, compassionate, communicative and a fantastic listener. I would recommend her to anyone.
    Aaron B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The entire staff is very friendly and smiling and eager to please, and Dr.Hoda is a total sweetheart! I normally don't like doctor visits, but I actually enjoy my visits there!
    Mary R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Naei is the only doctor to take the time to care for the medical issues, including the PCP. She has shown compassion and empathy in the treatments she's prescribed. She has gone above and beyond all other doctors we've seen which has tremendously helped in resolving the issues and roadblocks presented by the bureaucracy of Providence medical board.
    Carmen F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have had only two visits and am very impressed. Great group. Thanks.
    Donald T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great attention to care. Staff observed & helped me to adjust my crutches as well.
    Appreciate Dr. Briskin’s instructions for care.
    Lisa G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very helpful and friendly staff.
    Michelle G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I found the right medical team for me. I want to continue to receive their help.
    Mike J.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    I just really did not care for that you have my credit card in file and just charge on it and then not tell me you are charging something against it when the insurance calculation was off.
    Lorrie V.
  • Google
    University Foot and Ankle Institute
    4.0
    Great care here. No nonsense, professional staff who are kind compassionate and completely on top of their skills. Dr Bavarian is top notch and has seen to all of my family’s foot care needs.
    Update: as I grew older, sadly unavoidable, I am now under an obligatory Medicare plan and found that I was misled by the office about coverages of durable medical goods which has caused a needless delay in my orthopedic inserts. That was disappointing. I took away a star from my previous rating.
    David F.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    took too long to manage pain well no response yo my first 2-3 phone calls.
    David B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Everything was good!
    Anita U.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good attention given to my needs.
    Louis C.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    I did like the doctor, but what he did, didn’t last at all!
    Deedee M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I really like Dr. Brisken and his associates, very friendly and knowledgeable, informative. The office staff is also helpful and friendly. So glad they are close by. Really glad I found Dr. Brisken…..
    Sharon F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have no complaints.
    Roy G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr.Naei is a most pleasant and professional skilled young lady.
    Siegfried K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great office
    Eliott K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin and his staff are excellent. Dr. Briskin is very skilled, listens well, diagnoses quickly, explains very well to the lay person and I like that he has a variety of tools at his disposal. He has provided excellent advice to me. However, billing is another issue. For three days in a row, I have called the office number to ask to speak to someone about billing and I have never reached a live person and have not received a call back.
    Loretta B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Thank you for the great care! My broken toes appreciate the care!
    Diane W.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Appreciate the multiple locations.
    Stephanie G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Gary Briskin is excellent
    Kelly S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff was very helpful and accommodating…asked if I needed parking validation, provided a couple of options for me getting my primary health insurance to them. Nurse; nice and personable. The doctor (second opinion) reviewed my condition, prescribed an upgraded medication, recommended a bunion cushion
    (provided a couple), confirmed what I knew. I would like to have him perform the surgery when I decide to do so.
    Regina P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Briskin is great. He takes care of business and he knows how to deal with his patients.
    Debra B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was very helpful and took the time to explain every step of the process. Everyone was always happy to answers questions and listen to my concerns.
    Lisa R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The staff is very friendly and cordial. The staff is very welcoming and have empathy with the patients. I have been treated with so much empathy and friendliness. Also, the staff is very knowledgeable about their patients.
    Erica D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Briskin is amazing. And I love the front office staff.
    Leslie W.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    Overall I think the doctors and nurses are nice, however the doctor always seems very rushed and does not offer much insight/advice. Would advise him to slow down and spend some time with the patient. However, they all seem very knowledgeable in their field and nice, - just busy.
    Mariah B.
  • Google
    University Foot and Ankle Institute
    5.0
    The staff was very helpful and accommodating…asked if I needed parking validation, provided a couple of options for me getting my primary health insurance to them. Nurse; nice and personable. The doctor (second opinion) reviewed my condition, prescribed an upgraded medication, recommended a bunion cushion
    (provided a couple), confirmed what I knew. I would like to have him perform the surgery when I decide to do so.
    Regina P.
Now viewing 81 to 120 of 6100