Santa Monica Podiatry Clinic Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

6,100 Total 1st Party Reviews
4.9 out of 5 Stars
  • Google
    University Foot and Ankle Institute
    5.0
    I’ve been treated by Dr. Naei a few times and each time she’s been great at answering my questions and making me feel at ease. I always feel very reassured in her care and I always request her.
    Jen O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They all have a good bedside manner.
    I found all the doctors to be quite knowledgeable
    Paul C.
  • Google
    University Foot and Ankle Institute
    5.0
    Great post-op appointment. Kind and efficient.
    Elena S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very professional
    Richard M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I have yet to see the Doctor.
    Ebrahim M.
  • Google
    University Foot and Ankle Institute
    4.0
    Kind staff, doctor didn't act rushed and listened to me, explained everything
    Carol M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    My ONLY complaint was that I had to fill out all my data 3 weeks after I had my first appointment and had submitted the same data. The email link I received before the recent appointment directed me to a link (which didn't open) that I presume was to fill it all out again at home. I realize your office had changed your software but to need to fill out EVERYTHING was annoying.
    Otherwise I had a very pleasant experience - and I feel for your staff who had to endure this change over.
    Carol M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Hoda Nael is excellent and I enjoy our appointments very much!
    Harlow S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Attentive and thorough staff.
    Francis G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Doctor is great
    Front desk can be a little short with people. Overall a good visit
    Emily C.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Naei is the best podiatrist I’ve ever had. She is highly skilled, has a wonderful sense of humor, and an awesome bedside manner. She’s truly a pleasure.
    Loren F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    This is a very well-run office. Dr. Briskin is outstanding. I'm lucky to have found him!
    Eric W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good customer service
    Arturo F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone I have encountered each time I have been there have been
    JEANNE G.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything was great
    Valerie S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone was great and seemed to care about their patients
    Eugenia K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Nothing
    Katherine T.
  • Google
    University Foot and Ankle Institute
    5.0
    I am a retired R.N. Have suffered painful problems for many years .always treated successfully by my Podiatrist, Dr Gary Briskin. My latest problem , I injured my .big toe ripping the nail partially from its bed. Dr Briskin ‘s care and expertise resulted in my not losing the nail. Thank you Dr Briskin!
    patricia M.
  • Google
    University Foot and Ankle Institute
    5.0
    We had the most amazing experience this afternoon with Dr. Naei!

    Dr Naei shows so much care and sympathy for her profession. Dr Naei has an incredible disposition and a beautiful aura! Dr Naei is true gift to Southern Californians. Great job Dr Brisken on bringing Dr Naei to your prestigious practice!!!
    marc P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The service is rendered in a professional manner.
    Usually ,not a long waiting time before having my name called .
    The office has friendly and helpful workers .
    DEBORAH T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    it's all good.
    James M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I’ve been a patient at university foot and ankle for many years now. And the quality of care has been the same throughout this time. Dr Bob is the best!
    Leandre M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone is always professional and helpful. Easy check-in, timely and attentive
    Sharon K.
  • Google
    University Foot and Ankle Institute
    5.0
    She did a great job on my nails and skin. Also gave good health tips.
    Louis C.
  • Google
    University Foot and Ankle Institute
    5.0
    A fine chiropodist. Appreciated her quick assessment of my callouses.
    Jonathan P.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Bob and his staff are exceptional in both talent and service. His surgical skills are top notch. So happy with results. I have already recommended him to a friend who needs the same surgery!
    Elena S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They are great people… I’m glad Dr Batavian taking care of me… his staff is also great!!!!
    Cagatay B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Baravarian was thorough in exploring and diagnosing the issues related to my feet. I greatly appreciate that he is on the cutting edge of treatment options.
    Deborah M.
  • Google
    University Foot and Ankle Institute
    5.0
    They are great people… I’m glad Dr Baravian taking care of me… his staff is also great!!!!
    komik D.
  • Google
    University Foot and Ankle Institute
    5.0
    Very calming atmosphere. Dr Naei very nice and explained everything so I could understand everything. Staff was super helpful and friendly Thank you.
    Elke T.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr Naei is Excellent!!!!!!
    Stevenxcel
  • Yelp
    University Foot and Ankle Institute
    5.0
    I have been coming here for years and usually see Dr. Gary Briskin. He wasn't available, so I saw Dr. Hoda Naei for an ankle issue. She is INCREDIBLE! So friendly, caring, explains everything in detail and provides exceptional patient care. Her medical assistant Erica was wonderful as well!
    Maya F.
  • Google
    University Foot and Ankle Institute
    5.0
    Very professional staff and very attentive to the needs of their patients. Also I'm very pleased that I made the right decision when seeking a specialist in this area of medicine.
    Robert J.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    My doctor was great. Really great
    Rudolph B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Gina Nalbadian was amazing!! I came in with an emergency foot situation and she had wonderful bedside manner and resolved my injury with expertise and care. So grateful to her. Would highly recommend. Thank you Dr. Nalbadian!
    Danielle C.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    I was frustrated that after 3 weeks I still hadn’t heard back about my PT referral status. And I did sit in a room for over 30 minutes before being seen without any indication it might take that long when I went for my 2nd appointment. That said, the staff and doctors are great.
    Sarah C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Signing up for your portal was over the top challenging for me as an Elder- non techie. Your staff at the front desk said they would be glad to help next time I come in or stop by. So, for now, I have no way to communicate, except by phone.
    Diana M.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Unfortunately due to Covid, I didn’t come in to get new orthotics earlier. So when I did returned, I was considered a new patient. My replacement orthotics weren’t covered. I had no idea they are almost $500. I was too embarrassed to say something. I’m super happy that my feet issues was healed but I wish the staff would have warned me about the cost of the orthotics before I came in. I wouldn’t have gotten them. The orthotics are to prevent any future problems. I have no issue currently. I won’t be returning unless I have another foot related problem.
    Sandra T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    i'm so happy that I found this office and I definitely like the entire staff. I'm happy that I had met Dr. Bavarian. one thing I really like is that if you have a question they get back to you quickly
    Kathleen M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All the staff and Dr. Franson are so amazing! Knowledgeable, friendly, compassionate and prompt.
    Shauna B.
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