Valencia Patient Testimonials

We survey all our patients to learn how we did and read every response. Usually complimentary, sometimes critical, it's our patients who help us learn what we are doing well and how we can improve.

 

We strive to be the best we can and are grateful for the opportunities we are given to help people heal and get back to doing the things that they love.

5,287 Total 1st Party Reviews
4.9 out of 5 Stars
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is excellent.
    Roger F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Jafary & staff are always kind & attentive to any and all questions/concerns. The office is professional, efficient & on time w appts. Great staff all around. Thank you!
    Kandice L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Your always the best.
    Julie C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very satisfied with Dr Fram & staff very professional...
    Eric C.
  • GatherUp
    University Foot and Ankle Institute
    3.5
    Simple and hassle free
    Todd F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    They were very accommodating and the doctor explained everything to me about my condition and what options I have to choose from.
    Laura B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I am very pleased with my surgery experience, They took care of me really well! 5 stars!
    Mylene D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Awesome job everyone did
    Cynthia F.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everyone at the the Valencia location is great! Very kind and caring Dr. Franson is knowledgeable and very personable.
    Marisa R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Long-time patient--have always been satisfied.
    Anna E.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Dr. Franson is the best. The staff is friendly and helpful. I would definitely recommend UFAI!
    Crystal R.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Very pleased with the doctor and the staff.
    Violeta B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    All good!
    Susan N.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    We really appreciate the extra time Jennifer is taking to help us arrange PT. Thanks!
    Jack W.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great
    Dragica B.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Been going there for years, if I felt they weren’t taking good care of me I would have found another doctor
    Ronald S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I always recommend Dr. Franson to anyone looking for a foot specialist.
    Marianne S.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was recommended to see Dr. Franson. He always has taken his time when i visit to go over my xrays, give me the best scenario to give me the least bit of pain and no more discomfort. Plantar fascia release, custom insoles, and for the last 2 years the pain is absolutely gone. The staff there is in every wich way, professional, kind, and will go over your insurance info with you before a decision is made, so you know you're in the best care possible. Friendly staff, and courtesy calls goes a long way. Thank you EVERYONE at the Valencia foot and Ankle institute.
    Shaun O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Outstanding clinic
    Lisa O.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Dr. and great service.
    Thomas M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is great!!
    Linda C.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Have been Very Satisfied with Dr. Franson.
    Thomas M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and his staff are very knowledgeable and kind
    Sharon K.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson is fantastic. Appreciate his candid and friendly approach.
    Joel B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Professional staff, knowledgeable caring doctor, couldn’t have felt in better hands.
    Melissa M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr Franson and the staff are always great. He always takes time to answer questions and explain my condition and options.
    Steven M.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Dr. Franson always is patient and explains what he's doing, my diagnosis and prognosis and is thinking ahead about what I can do to contribute to a successful recovery; as well as medications that will help in treatment and recovery. I was seeing doctors at USC medical for years for chronic lymphedema in my legs, and I felt I was getting nowhere.....Dr. Franson had recommendations for treatment that had a positive effect, and did some good in keeping the lymphedema under control. I feel confident that Dr. Franson knows what will be best in moving forward in my treatment.
    Joi D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Great Doctor; great bedside manner
    Susan H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Over the years I have had several foot and toe issues. Dr. Franson and his staff have always given me prompt and exceptional care. I have highly recommended Dr. Franson to others and will continue to do so.
    Linda B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    I was very grateful for the level of care, and for the doctor’s willingness to make an appointment for me on such short notice.
    Laura H.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    The best love yous guys
    Eddie L.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    It was great, felt safe
    Cameron C.
  • Google
    University Foot and Ankle Institute
    5.0
    Dr. Justin Franson and staff are great. 10 stars. I have had foot pain for years due to plantar fasciitis. His time is well spent with Patience one by one. His technology is stae of the art. and has a top of the line physical therapy treatment center on site. I have had no pain since my treatment and orthopedic insoles are in place. I was recommended, and will only continue to recommend University Foot and Ankle institute.
    Haloates N.
  • Google
    University Foot and Ankle Institute
    5.0
    Over the years I have had several foot and toe issues. Dr. Franson and his staff have always given me prompt and exceptional care. I have highly recommended Dr. Franson to others and will continue to do so.
    LaVerne B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Everything and everyone was great! Very professional and clean facility. Excellent service.
    Kathleen H.
  • GatherUp
    University Foot and Ankle Institute
    4.5
    Always polite pleasant
    Elva S.
  • GatherUp
    University Foot and Ankle Institute
    4.0
    Doctors and assistants were great, had a billing issue that still hasn’t been resolved.
    Brody T.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Love this place!
    Kathleen D.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    As always they were very professional A pleasure to be under the care of Dr Franson
    Gail B.
  • GatherUp
    University Foot and Ankle Institute
    5.0
    Good care from the doctors and attentive staff
    Carolee K.
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